Hotel ZaZa Dallas

Apart from the lady on reception, who was curt and unengaging, the staff were all exceptionally friendly. (The pool staff and cleaning staff were all great, but the valet guys, who you saw every time you came into and out of the hotel, in particular were superb. As well as being super friendly, they were also full of helpful tips on where to go in Dallas, good local eateries and so on). The location is excellent. In a nice, safe part of the city, but easily reachable to the downtown area and all the things to see in Dallas. The pool area was excellent. We visited another pool in another hotel in they city, having read some recommendations somewhere (The Statler) and the Za za was way better.

The hotel is beautiful. I have stopped many times for drinks and appetizers. This was my first time to stay at the hotel. Having the coffee stations is a good idea, but why can't you have regular cream (not half/half) or milk. Soy and oat milks?? It was nice to have slippers and a robe. And they turned down my bed. The valet guys were courteous and prompt to retrieve your car. I was disappointed because on the room service menu it doesn't state there is a $5 delivery fee nor an automatic 3% room charge. Why didn't they have music Friday night to party at the pool? It was so dead at night over the weekend. What is the Metropolitan Club?

First-rate customer service and clean, well-designed rooms with comfortable beds. Always great showers with plenty of hot water.. Dragonfly Restaurant is known for good food, especially the breakfast. Lovely fountain-style pool area for relaxation but still big enough for kids to swim around. Usually a mix of couples and families.. Of all the ZaZa's in Texas, this is my favorite.

Luxurious and inviting. All of the staff were amazing and curtious.

this was a great location with lots of activities easily within walking distance and tram that served great neighborhood. very safe area and staff were gave great recommendations and were always helpful. food was good quiet property.